62 connected strategy for asian wealth management ^Top This implies a key change in role and skillsets for the advisor of the future. Impor- tantly, as connected strategies empower firms with direct, connected client data and the ability to automate advice, they shift power from advisors to the firm, facilitating institutional relationships at scale. Most advisors understand this dynamic, and this has, at least in part, limited the adoption of digital capabilities68. • Benefits for Regulators: A firm that uses a connected strategy to offer its clients high quality, tailored advice equitably will increase trust with clients and regula- tors. By virtue of information flows being connected with clients, firms can ensure consistency of advice, leveling the playing field for all clients. This would create a digital record of interactions and guidance to clients, increasing investor protection. A connected strategy also allows for larger scale client education and coaching using the platform since digital assets once developed can be accessed by more users. From a regulator’s perspective, such connectedness can promote investor education, protection and democratize high quality advice. 68 Interviews and mystery shopping with advisors in Asia
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