24 Deploying Artificial Intelligence ^Top INTERPRETATION OF THE MATRIX • A high technological readiness — Quadrants II and IV — indicates the ability to build AI algorithms and create the right solutions. • A high organizational readiness — Quadrants III and IV — indicates the ability to implement a created solution. • If high on both the TRI and ORI — Quadrant IV — then the firm can build and implement AI solutions on its own. Most incumbent firms fall in Quadrants II and III: ranking high/ medium on one of the indices and low/medium on the other: Q IV: Firms like Amazon or Google that are high on both the ORI and TRI can build AI solutions themselves and implement for their own businesses. But also, firms that are traditionally not high on the TRI are attempting to build their technology capabilities to protect their data; J.P. Morgan built its own AI platform, Omni AI.55 Q II: Firms like IBM that are high on the TRI but not as high on ORI factors such as established end-customer relationships can build AI solutions for other organizations that are high on the ORI for implementation. IBM Watson has partnered with Medtronic for personalized diabetes management solutions.56 Q III: Firms that are high on the ORI, but do not have the required technological readiness for building AI solutions, implement those built by others. Philips partnered with Path AI for precision 55 Martin Giles, “JPMorgan’s CIO Has Championed A Data Platform That Turbocharges AI,” Forbes: CIO Network, December 12, 2019, https://www.forbes.com/sites/martingiles/2019/12/12/jpmorgan-chase-ai-banking-model/. 56 Medtronic, Medtronic And IBM Watson Health: Surfacing New Insights Together, April 2019, https://www. medtronic.com/us-en/transforming-healthcare/aligning-value/collaboration-in-healthcare/leveraging-action- able-data/ibm-watson-sugar-iq.html.