12 Deploying Artificial Intelligence ^Top Diagnostic radiology is being augmented by AI to analyze unfathomable, large data sets from imaging equipment. This will not replace radiologists, but instead improve their ability to diagnose and advance clinical decisions.21 The problem of displacement, however, cannot be avoided in some cases. Such organizations have to strategize to enter adjacent markets to create additional opportunities for the employees who will be displaced. Boxed automated its retail fulfillment center and retrained the displaced workers as trainers and customer service agents. Similarly, Marlin Steel pivoted to robotic machines in its factory, but instead of cutting workforce, created new contracts with Boeing and GM for the high-quality precision products it was producing, and hired more.22 Strategically balancing the changing skill sets in different functions and business units will be key for keeping up stakeholder responsibility. pitfall #2: assuming everyone — employees, customers, and regulators — will automatically understand the benefits of ai. Stakeholders across the firm’s value chain might not understand the benefits of AI the same way as the team at the headquarters would, but alignment is paramount for successful implementation of a highly misunderstood tech- nology like AI.23 For example, for a clinician to accept the efficacy of an ML model for diagnostics, she needs to be educated on the function and reason- ing behind the model. H. James Wilson and Paul R. Daugherty, “Collaborative Intelligence: Humans and AI Are Joining Forces,” Harvard Business Review, July-August 2018, https://hbr.org/2018/07/collaborative-intelligence-humans-and-ai-are-join- ing-forces. 21 Jessica Kent, “How Artificial Intelligence is Changing Radiology, Pathology,” Health IT Analytics, August 3, 2018, https://healthitanalytics.com/news/how-artificial-intelligence-is-changing-radiology-pathology. 22 Alston Ghafourifar, “Automation replaced 800,000 workers… then created 3.5 million new jobs,” VentureBeat, September 7, 2017, https://venturebeat.com/2017/09/07/automation-replaced-800000-workers-then-created - 3-5-million-new-jobs/. 23 Rahul Kapoor and Thomas Klueter, “Organizing for New Technologies,” MIT Sloan Management Review 58, no. 2 (Winter 2017): 85-86, https://sloanreview.mit.edu/article/organizing-for-new-technologies/.